More. Human. Analytics.
Everyone is unique. Know what makes them click.
Our lives today are digital. But despite this, many online experiences still fail to deliver the intuitive, human interaction we’re used to offline.
Contentsquare unlocks the power to know —with near certainty—what your customers want and need as they engage with your business online. Our digital experience analytics platform turns insights into actions, empowering you to deliver more human experiences online.
What makes us unique
Enabling understanding, action and trust — at scale
Understanding. Get actionable insight into your customers’ behaviors, feelings and intent at every touchpoint in their journey. Unique behavioral metrics give your teams a full picture of your customer experience.
Action. Make smart decisions fast with highly visual insights that anyone can access or understand. Our AI engine helps you surface your biggest opportunities and prioritize actions.
Trust. Accelerate your journey to digital accessibility and build trust with customers through personalized experiences that respect your customers’ right to privacy.
What makes you thrive
More customer happiness, greater agility and faster growth
Understand how your customers navigate your website or app and why. Discover what delights them and what’s getting in the way of their experience.
Our insights help you identify friction along the customer journey before it impacts your bottom line and surface new opportunities to improve the experience faster than your competitors.
Go from customer-centric to customer-driven increasing customer happiness while growing revenue.
Future-proofing the customer experience
Future-proofing the customer experience
We live in a time of constant change. Digital disruption means companies must continually evolve and innovate to meet customer expectations and stay ahead of the competition. And customers expect great experiences every time.
That leaves no time for hindsight or guesswork. Our platform lets you instantly understand why experiences work (or don’t) and how to optimize the customer journey quickly and intelligently.
Move beyond traditional analytics to give your businesses transformative insights everyone can use to win at customer experience and drive business impact.
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![2023 Retail Digital Experience Benchmark cover]()
Report
2023 Retail Digital Experience Benchmark
Measure what matters most to your customers to optimize engagement, boost efficiency, fuel customer satisfaction and drive ROI and growth.
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![Friction is sabotaging 37% of sessions, dragging retail conversion rates down]()
Webinar
Beat the Retail Benchmark
Tune in for this 45-minute session to dive into the key findings in our 2023 Retail Digital Experience Benchmark Report and hear from industry leaders on the digital customer experience (DX) strategies they’ll be using to delight shoppers, drive conversions and fuel growth this year. Y
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![3 ecommerce conversion rate optimization strategies to grow your retail business this year]()
Report
3 strategies for driving more conversion through eCommerce experiences
With economic conditions making growth an uphill struggle, it’s never been more important for eCommerce businesses to drive conversions. But it’s also never been more challenging. Download this report to learn more.
Discover our solutions
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Discover platform capabilities
With Contentsquare's pre-built integrations and APIs that connect with your existing web analytics, it’s easier to understand the mobile or web customer’s journey from interactions, form analysis and sessions.
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Leverage our Partner Ecosystem
Contentsquare’s Partner Ecosystem provides pre-built integrations – all supported by our open APIs – and services delivered by our service partners to complement and enhance the Contentsquare Digital Experience Analytics Cloud.
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Onboard quickly with Contentsquare Services
Our Client Success Program (CSP) is a proven and prescriptive model for our customers to get onboarded quickly and grow their business with Contentsquare. The result is faster time to value, greater efficiency and faster growth.
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Learn about Digital Accessibility
Digital accessibility means ensuring the web is accessible by everyone, which is both a moral and legal imperative.
Learn about our commitment to accessibility
